Nicole Byrd

Nicole Byrd is a highly experienced professional with a strong background in operations and project management. Currently serving as Chief of Staff at CCC Intelligent Solutions since March 2019, Nicole has previously held roles including Senior Manager of Operations and Senior Project Manager within the same organization. Prior experience at Tribune Publishing Company from April 2013 to March 2019 includes leadership positions such as Manager of Sales Development & Support, where responsibilities included managing a team of operations trainers and sales coordinators for a $42MM inside sales department. Notable achievements also include managing the transition of the inbound call center and designing new hire onboarding programs. Nicole holds a Bachelor of Science Degree in History from Illinois State University and a CCC Women's Peak Performance Certificate from Cornell University.