Will Shen

Will Shen has an extensive background in account management and customer relations, having worked at CCC Intelligent Solutions since April 2009 in various roles, including National Account Manager and Strategic Solutions Advisor. Responsibilities have included providing customer support, training, and driving contract renewals while maintaining communication on industry developments. Prior experience includes roles at Mitchell1 as a Senior CRM Marketing Consultant and Inside Sales Specialist, and public relations work at Volunteers of America. Will Shen holds a Bachelor of Science degree in Sociology with an emphasis in Social Problems from San Diego State University. Educational background also includes time at Northgate High School and St. Maur International School.