S. Hakan E.

S. Hakan E. serves as the Head of Product Management for Digital Customer Experience and B2B Marketplace at Coca-Cola CCI since October 2013, overseeing product strategy and execution for various platforms including pricing and robotic process automation. S. Hakan E. has developed substantial business plans generating over $4M annually and led initiatives to enhance customer satisfaction metrics, notably through the implementation of a conversational AI platform. Prior roles include Technology Solutions Executive and Analyst, facilitating RPA process integration and managing critical projects such as SAP SD Centralization. S. Hakan E. holds a Master's degree in Digital Product Management from Boston University, along with additional qualifications in Product Management and a Bachelor's in Industrial Engineering from TOBB Ekonomi ve Teknoloji Üniversitesi.