Charlene P. is a seasoned professional with 18 years of experience in business process management. Currently, Charlene serves as the Head of Operations at CCI Global, where they lead strategic initiatives. Previously, they held the position of Head of Operations at Teleperformance from 2021 to 2024, where they significantly expanded client portfolios and improved operational metrics. Charlene also worked as an Operations Manager at Capita SA between 2017 and 2021, overseeing large teams and enhancing client relationships. They graduated from Bosmansdam High School in 2004.
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