Johnson Massengula is a dedicated IT professional currently serving as the Incident and Problem Management Lead at CCI Global. With a Bcom IT Management degree from MANCOSA and a Microsoft Fundamentals Certification, Johnson has honed skills in customer service, communication, and technical support. Previous roles include IT Specialist Support Engineer and IT Desktop Support Technician, where they consistently exceeded performance targets. Known for a strong work ethic, Johnson actively seeks to enhance client services and ensure operational uptime.
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