CCO
Emily H. has work experience as a Director of Customer Service at two different companies. Emily started working at One Hour Heating & Air Conditioning in January 2011 and held the position until November 2021. In November 2021, they transitioned to the National Commission for the Certification of Crane Operators, where they currently serve as the Director of Customer Service.
Emily H. attended the University of South Florida from 2014 to 2017 and earned a Bachelor's Degree in Business Administration, with a focus on Management and Operations. In 2023, they resumed their education at the same university to pursue a Master of Business Administration (MBA) degree, specializing in Business Administration and Management. The completion date for their MBA is unknown as it is ongoing.
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CCO
CCO has been the leader in providing fair, valid, and legally defensible personnel certification programs since it was founded by the construction industry in 1995. As an independent, nonprofit organization established by industry to develop and administer nationwide certification programs for load handling equipment operators and related personnel, CCO has administered over 1.25 million written and practical examinations and issued more than 425,000 certifications. CCO certification is known as much for the continued support and participation of its industry experts as the rigor applied to every test developed. CCO’s diverse range of nationally and internationally accredited (ANSI/ISO) and OSHA-recognized crane personnel certification programs currently includes more than 27 certification designations across 12 categories, including those for Mobile, Tower, Overhead, Articulating, and Service Truck Crane Operators, Boom Truck Operators, Digger Derrick Operators, Dedicated Pile Driver Operators, Drill Rig Operators, Signalpersons, Riggers (Level I and Level II), Crane Inspectors, and Lift Directors. By providing a thorough, independent assessment of knowledge and skills, CCO certification programs enhance lifting equipment safety, reduce workplace risk, improve performance records, stimulate training, and give due recognition to the professional skills required for safe load handling equipment operations. CCO personnel certification programs have been developed by industry for industry and continue to be supported by it. CCO’s Commissioners, Board of Directors, and committee volunteers represent diverse industry groups such as contractors, rental firms, owners, unions, government, regulatory and standards-setting agencies, steel erectors, petrochemicals, energy, automotive, equipment manufacturers and distributors, construction firms, consultants, and insurance companies.