Bas Hessels

Manager Service (level) Management at CCS connects

Bas Hessels is an experienced manager specializing in customer success services within the software industry, currently serving as Manager Customer Success Services at CCS connects since June 2022. Past roles include Manager Service (Level) Management and Manager Functional Managed Services a.i., overseeing service levels and managing key clients such as Aon Nederland and Nationale-Nederlanden. Prior experience includes leadership positions at QuandaGo and Morphis, where contributions spanned professional services and operations management. Bas Hessels has a solid educational background with studies in project management, Agile Scrum development, and IT service management. Additionally, Bas Hessels is active in music and carnival-related community activities, holding various leadership and member roles in musical organizations.

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