CCT Solutions
Marco Stepping is a Senior System Engineer at CCT Deutschland GmbH, a position held since December 2018. Prior to this role, Marco worked as a Systemspezialist at TCC GmbH from December 2006 to November 2018, accumulating over a decade of experience in system engineering and specialist roles within the industry.
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CCT Solutions
CCT is leading the way in Multi-Experience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efficient relationships with their customers.