CCT Solutions
Uwe Seiler has extensive experience in the field of system integration and implementation, currently serving as the Manager of System Integration & Implementation and Senior Consultant at CCT Deutschland GmbH since November 2009. In this role, Uwe specializes in the implementation of communication solutions for large enterprises, with a particular focus on contact centers. Prior to this position, Uwe worked at Nortel Networks from January 1999 to October 2009 as a Senior Enterprise Technical Support Engineer, further developing expertise in technical support and enterprise solutions.
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CCT Solutions
CCT is leading the way in Multi-Experience customer engagement solutions. CCT helps companies communicate with existing contact channels and next generation customer interactions. CCT provides web and mobile based applications for on prem and cloud deployments. This includes the automation of voice, web, email, chat, co-browsing, instant messaging and video, ensuring customer service agents and knowledge workers adapt easily to the changing customer expectations, decreasing contact center costs and providing efficient relationships with their customers.