Matthew Thomas

Matthew Thomas is an experienced Jira/Confluence Engineer at the Centers for Disease Control and Prevention (CDC) since April 2021, specializing in infrastructure and operational user support for Atlassian applications. Prior to this role, Matthew served as a Jira/Confluence Subject Matter Expert at STAND 8 Technology Services, providing around-the-clock support for NBCUniversal's Atlassian applications. Additionally, Matthew held positions at Forever 21, first as Information Technology Operations Support Manager, overseeing global store support and the migration to the Jira ticketing system, and previously as Information Technology Support Supervisor, managing comprehensive support for various IT systems across Forever 21 stores.