DW

Daniel Willman

Lead Customer Success Manager

Daniel Willman is a seasoned customer success professional with extensive experience in account management and client engagement. Currently serving as the Lead Customer Success Manager at CDK Global since November 2022, Willman previously held the role of Customer Success Manager II at Smartsheet, where significant accomplishments included driving over $1M in ARR opportunities and achieving a net retention average of 116%. Willman’s earlier tenure at Sightlines, a Gordian company, as a Senior Account Manager showcased a strong client retention rate of 90% and substantial revenue growth through cross-sell initiatives. Willman holds a Bachelor of Arts in Political Science and Government from Gettysburg College.

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