David Smith is an experienced Client Services Manager II at CDK Global, where responsibilities include managing a high volume of technical support interactions and overseeing the scheduling for over 70 associates. Previously held various roles at ADP Dealer Services (now CDK Global), starting as a Client Technical Analyst and rising to Lead Manager, overseeing the establishment of the Augusta office. Throughout the career, David has demonstrated a strong ability to enhance productivity metrics, manage support teams, and facilitate training for software technicians, showcasing a commitment to technical support excellence and team leadership within call-center environments.
This person is not in any teams
This person is not in any offices