Scott Douglas is an experienced professional in customer success and account management, currently serving as Sr. Manager of Customer Success at CDK Global and as a Post-Sales Engagement and Success Consultant at All Things Account. Previously, Scott held the position of Director of Account Management at TrustRadius, where leadership focused on renewing and expanding enterprise-level accounts through cross-departmental collaboration. Scott also managed a team of digital marketers as Director of Digital Marketing Services at BDX, orchestrating marketing solutions for home builders. Earlier in the career at Spiceworks, Scott led the Client Success Team, emphasizing long-term account success and partnership development. Scott holds an M.B.A. from Concordia University Texas and a Bachelor's degree in Corporate Communications from The University of Texas at Austin.
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