Shane Thomas

Shane Thomas is a seasoned customer success and sales professional with extensive experience in various industries. Currently serving as the Lead Customer Success Manager at CDK Global since October 2018, Shane oversees high and medium-touch dealerships, focusing on enhancing customer satisfaction and driving business growth. Prior to this role, Shane was the Internet Marketing Director and later the Sales Manager at Kentucky Automotive Center of Grayson, LLC, where significant improvements in sales performance were achieved. Earlier experience includes working as an Account Executive at Galls, LLC, where Shane effectively managed a large portfolio of accounts, resulting in a notable increase in sales margin. Additionally, Shane has a background as a Country Music Entertainer, with performances across the continental U.S. Shane holds an Associate of Science in Business Administration and Marketing Management from Sullivan University.