Suzanne R.

Suzanne R. is an experienced professional currently serving as a Service Account Manager for Enterprise at CDK Global since February 2023, focusing on issue escalation, critical resolution, and interdepartmental collaboration. Prior to this role, Suzanne held various positions at CDK Global, including Customer Success Manager/Advocate, where oversight of 175+ retail automotive dealer clients was crucial for maximizing SaaS technology investments, and Account Advocate II, managing digital marketing strategies for General Motors dealerships. Suzanne's earlier experience includes roles at Archway Marketing Services, Budco, R. L. Polk and Company, and Valassis Communications, contributing to extensive client relationship management and marketing efforts. Educational credentials include a Master's degree in Marketing Management from Walsh College, a Bachelor's degree in Marketing Management from the University of Detroit Mercy, a Search Engine Optimization Certification from Central Michigan University, and an Associate's degree in Business Administration - Marketing from Oakland Community College.