Tracey Kelly currently serves as Technical Delivery Lead at CDL Software, a position held since February 2023. Prior experience includes roles as Customer Operations Manager at GTMaritime from January 2020 to February 2023, and IT CX Devops Manager, IT Delivery Manager (Product Journey), and IT Service Delivery Manager at ArrowXL between January 2016 and January 2020. Tracey also worked as a Project Analyst at Lavastorm Analytics from August 2013 to January 2016, where significant achievements included managing the migration to Netsuite Openair. Earlier positions include Service Desk Team Leader at Martin Dawes Systems and North West Sector Service Desk Manager at Bridgewater Community Healthcare NHS Trust. Tracey's career began in technical support and network management, with foundational education in Computer Science from Wigan College of Technology.
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