Drew L. serves as Executive Chairman at CDM Direct, TKW Research Group, and TKW Collective Pty Ltd, leveraging extensive experience in contact center solutions and market research. With a background that includes leadership roles as Chairman of The Advisory Firm and Emerge CMC Limited, and a former Chief Financial Officer at RACV, Drew's expertise spans corporate strategy, finance, and operational management. Drew L.’s career commenced with a degree in Finance from the University of Melbourne, complemented by a significant tenure in the life insurance industry at Australian Eagle Life, where innovative service strategies were implemented.