Sandra Nilsson

Sandra Nilsson is an accomplished professional in customer insights and retention, currently serving as Retention & Loyalty Manager at CDON since September 2023. Previous roles include Customer Insights and Relationship Manager at First Camp and Customer Insight Manager at Adlibris, where responsibilities encompassed enhancing customer experiences and delivering actionable insights. Sandra's extensive background also includes experience as a CRM Analyst at Adlibris, Research Analyst at Nepa, and educational achievements including a Master of Science in Marketing and Media Management from Stockholm School of Economics. Sandra’s earlier positions include sales advisory roles at H&M and KappAhl, showcasing a strong foundation in customer service and support throughout various stages of a career in marketing and customer relationship management.