George Lapointe

George LaPointe is an experienced professional in customer service and quality assurance, currently serving as a Quality Assurance Coach at CDPHP since February 2016. Prior to this role, George excelled as a Member Services Representative at CDPHP and held various customer-facing positions including Cashier at Price Chopper Supermarkets, and multiple roles at Time Warner Cable, where responsibilities ranged from technical support to inbound sales. George's earlier experience includes retail sales with Verizon Wireless, where skills in meeting sales quotas were honed, as well as roles at DICK'S Sporting Goods, Siro's Restaurant, and as an intern with Capital District Sports, Inc. George began building foundational skills in customer service and teamwork as a First Mate and Deckhand at Lake George Steamboat Company. Holding a Bachelor of Science in Marketing from the State University of New York at Plattsburgh, George demonstrates a commitment to enhancing customer experiences and operational efficiency throughout a diverse career.