Leslie L. has extensive experience in health insurance claims processing and quality assurance, specializing in IT quality and testing initiatives. At CDPHP, Leslie served as a Senior IT QA Analyst, where they developed test strategies and coordinated testing efforts to align with business objectives. Previous roles include Quality Assurance Analyst at Empire BlueCross BlueShield and Dental Customer Service Representative at Aetna, where Leslie honed their skills in claim audits and customer service. With a strong focus on collaboration and process improvement, Leslie has consistently contributed to enhancing operational efficiencies within the healthcare sector.
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