Matt Zerr is a senior healthcare leader with over 20 years of leadership experience and 10 years managing healthcare solutions teams. They have held various roles at Highmark Blue Shield of Northeastern New York, Highmark Blue Cross Blue Shield of Western New York, and most recently at CDPHP as Director of Customer Experience Operations. Matt advocates for low-cost, high-quality care and effective service delivery while currently pursuing a Master of Business Administration in Healthcare Management. They have also gained consulting experience as a healthcare consultant, leveraging their extensive knowledge to assist organizations with current challenges.
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