Michael Cheng

Michael Cheng is a seasoned professional in business intelligence and analytics, currently serving as Senior Manager, Business Intelligence & Market Intelligence at CDW Canada since April 2020, having previously held roles such as Manager, Business Intelligence and Manager, Services Operations. Prior experience includes positions as Business Analyst & Project Manager at Scalar Decisions from 2018 to 2020, and Graduate Researcher at the University of Toronto where collaborative research contributed to a published chapter on data-driven service innovations and resulted in a presentation at the AAO 2018 Conference. Additional roles include an Information Management Analyst co-op at the Ontario College of Pharmacists and as a Marketing Assistant at McMaster Industry Liaison Office. Michael Cheng holds a Master’s Degree in Information from the University of Toronto and an Hon. BSc. in Psychology, Neuroscience, & Behaviour from McMaster University, supplemented by continuing education certificates from the University of Toronto School of Continuing Studies.