David Purnell is a results-driven professional with over 30 years of experience in leadership, management, and customer experience. They have led a Service Desk organization of over 150 individuals with financial oversight of a budget exceeding 12 million dollars. David's expertise spans various industries, including travel, medical, hospitality, and energy, with specializations in ServiceNow ITSM and Project Management methodologies like Agile and Waterfall. They have held senior roles at companies such as CDW, Modis, and Hewlett-Packard, demonstrating a strong commitment to inspiring teams and driving project success.
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