Diana DiLenge is a Senior Service Engineer in Tech Support & Service Ops at CDW, where they provide concierge technology support to the Executive Committee. Diana began their career with a Bachelor of Arts in Journalism from DePaul University and initially worked as an editorial assistant, but transitioned to technology through a part-time role at Apple. They gained expertise in troubleshooting and user experience during their tenure at Apple and Allstate, where they served as a Senior Service Engineer, offering expert support to executive users and leading educational initiatives. Diana continues to explore new opportunities for growth in the tech field while fostering user empowerment through technology education.
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