Edwin Hope

Edwin Hope is a Solutions Architect at CDW, having started in August 2023. Previously, Edwin served as an Associate Technical Consultant at ServiceNow from January 2022 to June 2023, specializing in implementation standards and providing technical expertise on the ServiceNow platform. Earlier experience includes a role as an IT Regional Support Specialist at TopBuild from May 2013 to January 2022, where responsibilities encompassed troubleshooting desktop and mobility issues, project management, and acting as a point of contact for regional IT concerns. Edwin began a career in IT as an IT ServiceDesk technician at Masco Contractor Services from January 2008 to May 2013, focusing on technical support and software deployment. Educational qualifications include an Associate's degree in Internet Service Technology from Daytona College and a certificate in Digital Communication and Media/Multimedia from Full Sail University.