Joan McNeil

Joan McNeil is an experienced Information Technology Governance Manager at CDW since June 2012, where leadership encompasses managing a team of service delivery experts and ensuring adherence to quality standards and policies for Managed Services. Previous roles at CDW include Engineering Manager for Managed Collaboration Anywhere, focusing on customer-specific design and implementation, and Customer Service Architect, enhancing operational processes and customer relationships. Joan’s career began in technical roles at notable companies such as Fiskars Brands Inc. and Famous Footwear, demonstrating a strong foundation in IT support and system administration. Educational background includes studies at Madison Area Technical College and Rio Americano.