Jon Peckham possesses a strong background in Windows and network engineering with extensive experience in managed services. Starting as a Systems Administrator at Heartland Credit Union from 2000 to 2006, Jon transitioned to Berbee as a Level 2 Windows Engineer from October 2006 to August 2007, addressing Windows and Exchange issues for managed services customers. Following this role, Jon advanced to CDW Berbee as a Level 2 Windows and Network Engineer until January 2009, focusing on resolving network and Windows issues and improving processes. Currently, Jon serves as a Level 3 Managed Security Engineer at CDW, where expertise in Cisco Firepower and Cisco ISE products has contributed to the development of support processes and documentation for the Managed Services division.
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