Judy Ford currently serves as Vice President of Customer Operations at CDW, a role held since November 2025, where leadership encompasses core functions such as Pipeline & Proposal Support, Order Management, Services Management, and Enterprise Accounts. Previous experience includes serving as Vice President of Global Customer Operations at Semrush from October 2022 to November 2025, and Vice President of Customer Success at Brinks Home from March 2020 to December 2021. Judy also held the position of Vice President of Customer Experience at VENUS Fashion Inc. from August 2018 to March 2020 and Senior Director of Customer Experience at Brinks Home Security from August 2015 to August 2018. Prior to that, the role of Director of Customer Service at Omnitracs was assumed from 2014 to 2015. Educational credentials include a Bachelor’s Degree in Business Administration and Management from Oklahoma State University and an M.B.A. from Western Governors University.
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