Kari Oertel

Kari Oertel is a seasoned professional in quality analysis and solutions development with extensive experience in the healthcare and customer service sectors. Currently serving as a Quality Analyst at CDW since August 2021, Kari previously held roles at Marshfield Clinic Health System, including Senior Solutions Analyst and Infrastructure Analyst, where responsibilities included problem diagnosis, user acceptance testing, and post-production validation. Prior to that, a significant tenure at Security Health Plan as Customer Service Team Leader involved specialized reporting and training, along with earlier positions focusing on customer service and administration. Kari holds a Bachelor of Science in Business Systems Analysis from Rasmussen College-Florida and an Associate's degree in Educational Sign Language Interpretation from North Central Technical College.