Keith Mulkey is a retired telecommunications professional with over 20 years of experience in the industry. They have spent more than 18 years maintaining, configuring, and troubleshooting Cisco VoIP environments, including CallManager and Unity. In addition, they have two years of experience with Avaya VoIP systems and have served in various roles such as Lead Telephony Engineer and Sr. Voice Engineer at CDW/Sirius since 2016. Keith holds an AAS degree in Electronics from DeVry University-Illinois.
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