Michael Johnston is a Technical Architect and Technical Account Manager focused on Customer Success at CDW, bringing over 30 years of experience in Information Technology. With a career dedicated to enterprise managed services and a commitment to customer-centric service delivery, they have effectively mentored teams and cultivated high-performance cultures. Michael holds numerous certifications, including ITIL and CompTIA Security+, and has partnered with clients to develop tailored technical solutions that enhance operational resilience. Currently, they are pursuing a Bachelor of Science degree in Economics and Computer Information Systems at the University of Wisconsin-Stevens Point.
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