Randall Jensen is a skilled Sr. Engagement Manager at CDW, specializing in project management and IT service management. Previously, they held roles as an Agile Project Manager at Humana and as a Maximo Project Manager at IBM, where they led technical teams in implementing complex software solutions. With certifications as a Scrum Master (CSM) and Project Management Professional (PMP), Randall has a strong background in ITIL best practices, service design, and business transformation. They are currently pursuing a Bachelor's degree in Managing Information Systems at the University of South Florida.
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