Mon Ang is an experienced IT Support Technician with over 15 years in the field, currently working at CEA since August 2018, providing phone and remote support for over 400 users across four states. Prior experience includes roles at CFC Group and ASK Total Support Services, focusing on escalated IT support, end user training, and a strong proficiency in networking, hardware, and operating systems. Mon Ang possesses extensive knowledge in Active Directory, Windows Server, Exchange Server, and various diagnostic and troubleshooting skills for both Windows and Mac operating systems. Additionally, Mon Ang has a background as an Owner Operator at Quickway Services Pty Ltd, managing delivery operations and financial tasks. A Bachelor’s Degree in Computer System and Networking was obtained from Curtin University between 2002 and 2005.
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