Josh Deutsch

Josh Deutsch is an experienced customer service professional currently serving as a Customer Service Supervisor at the City of Cedar Rapids since July 2021. Prior to this role, Josh spent over 13 years at Toyota Financial Services Corporation, progressing through various positions including Lease Experience Supervisor, where oversight included team operations and customer satisfaction initiatives. Additional roles at Toyota encompassed resolving complex customer issues, managing lease inventory, and promoting brand loyalty. Josh began a career in finance as a Credit Manager at Wells Fargo and was previously a Retail Sales Representative at Best Buy. Educational credentials include a Bachelor's degree in Business Administration and Management from Mount Mercy University and an Associate of Arts from Kirkwood Community College.