James Chiu

James Chiu is a seasoned design professional with extensive experience in user experience and service design, currently serving as a Senior Design Manager at Cedar since August 2021. Prior to this role, James held several positions at Capital One from June 2017 to August 2021, including Design Manager and Experience Design Lead, where responsibilities spanned from enhancing customer platforms in Canada to developing strategic visions for Money Movement. James also has a background as a freelance product researcher and designer, alongside notable contributions in various roles at organizations like You X Labs and the Vision Youth Leadership Program. Academic credentials include a BSc in Psychology and Criminology from the University of Toronto and specialized training in User Experience Design from BrainStation and Udacity.