Johnatan Chaves is currently the Service Desk Manager at Cedro Technologies, where they oversee the support of electronic trading platform systems, ensuring high-quality customer service through team coordination and continuous improvement. They have a history of handling client issues effectively, identifying operational flaws, and proposing process enhancements. Previously, Johnatan worked as a Relationship Coordinator at Cedro Market & Finances and held roles in sales and telemarketing. They earned a degree in Information Systems from Unitri - Centro Universitário do Triângulo between 2006 and 2011.
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