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Sami E.

BPO Manager

Sami E. is an experienced Operations Manager with a strong background in logistics and customer service. They served as a Logistics and Transportation Leader at IKEA from 2015 to 2019 and have been a BPO Manager at Cegedim Maroc since 2019. Prior to these roles, Sami held positions such as Customer Service Manager & Trainer at Webhelp from 2007 to 2012 and Customer Service Team Manager at Amazon from 2013 to 2015. Sami earned a Master’s degree in Logistics Management from ENCG and a Bachelor’s degree in Business Management from SUP MTI.

Location

Rabat, Morocco

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