Andrei Munteanu is an experienced Azure and Windows Infrastructure System Engineer at Cegeka, contributing to advanced 3rd line infrastructure support for diverse customer portfolios since August 2019. Prior roles include a 2nd line support position with a focus on Windows on-prem technologies and an NOC Technician role, where Andrei managed various IT infrastructure systems and ensured 24/7 uptime. Previous experience at Capgemini involved serving as a Senior Analyst, providing high-level technical support and training for 1st line agents, and a Customer Service Advisor role with a focus on application installations and troubleshooting. Andrei holds a Bachelor's degree in Business Informatics and an additional Bachelor's degree in Marketing from Universitatea „Alexandru Ioan Cuza” din Iași.
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