Gerd Devriese

Gerd Devriese possesses extensive experience in service delivery management, primarily at Cegeka since January 2013, where roles include Department Manager for the Business Support Center and the European Delivery Center. Responsibilities encompass managing service delivery teams, program management for automation initiatives, and overseeing Quality & Compliance within ISO/ISAE standards. Previous experience includes serving as Service Desk Manager at Experis Belgium and various managerial positions at Cegeka, focusing on facilitating efficient service operations and strategic planning. Gerd Devriese's career began at IBM, where foundational roles in team leadership, training, and technical support were established. Gerd Devriese holds a Bachelor’s degree in Communication from AP Hogeschool Antwerpen.