Tim Cox

Tim Cox has over 17 years of experience in business process consulting and ITIL training, currently serving as a Business Process Consultant and ITIL Trainer at Cegeka since June 2006. Responsibilities include providing certified ITIL 4 training to employees, modeling and redesigning business processes, and managing service delivery for various clients. Previous roles at Cegeka encompassed service management, technical management and innovation, and team leadership for support teams at Carrefour Belgium. Additionally, Tim Cox functions as a Guest Lecturer at Thomas More University of Applied Sciences and serves as an ITIL Trainer with Global Knowledge. As the owner of ITCoTi, Tim Cox provides ITIL consultancy and training services.