Mathieu Guérin is a seasoned Customer Success Manager at Cegid, focusing on strategic accounts within the Cegid Enterprise Business Division since September 2016. Responsibilities include enhancing client satisfaction through the use of Cegid solutions, promoting customer retention, and encouraging upselling of additional services. Mathieu has a diverse background in account management and business development, previously working at ACA as an Ingénieur d'Affaires in the insurance sector, at Generix Group as a senior account engineer managing a portfolio of major distribution clients, and in various sales roles at Eptica, Business Objects, and Dell, where expertise in client coordination and commercial development was demonstrated. Mathieu holds a degree from Grenoble Ecole de Management and attended NEGOCIA for commercial training.
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