Mauro Baldi

Mauro Baldi is a Customer Experience Manager at Cegid, responsible for driving customer-centric strategies across the ILA region. With over 15 years of experience leading teams and designing customer-focused solutions, Mauro has worked in various industries including software and public administration across multiple countries. Previously, Mauro served as a Customer Experience Officer at GrowPro Experience and held a national director position at the Argentine Ministry of Labor, where they developed professional skills policies. Mauro is pursuing advanced studies with an MBA and a Master's in Commercial Management and Marketing, reflecting a commitment to continuous learning and professional growth.