Raphael W. is a Lead Platform Manager at Cegid, where they lead cloud platform and conversational AI strategy, leveraging their expertise in Google Cloud Platform and Dialogflow CX. Previously, Raphael served as a Senior Software Engineer at Avaya, focusing on developing and integrating IVR and chatbot systems. With a background in systems analysis and development spanning various companies, Raphael has cultivated significant skills in managing deployments and driving agile practices. Their education includes a degree from Anhanguera Educacional, where they achieved great academic performance.
Location
Braga, Portugal
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