Simon AMANN is an experienced professional in client support and management, currently serving as the Responsable Service Support Client at Cegid since September 2020, focusing on accounting software support for accountants and small to medium enterprises. A consultant since June 2018, Simon provides expertise in customer relations, technical support, telemarketing, and debt collection. Prior roles include Directeur de Centres de Relation Client at MeilleurContact and Coriolis Service, where Simon managed multi-site operations across various sectors, including insurance and health. Earlier experience includes the position of Responsable d'Activité at Arvato, overseeing customer service and recovery operations, and Responsable Formation & Qualité at Transcom, where Simon specialized in training and managing quality in customer relations. Educational background includes a DEST in Agro-food Industries and a Maîtrise in Natural Sciences from Université Bordeaux I.
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