Sofia Colombo is a seasoned professional in strategy and customer experience, having held significant roles across various industries. They served as a Trade Marketing Specialist and later a Digital Project Manager at Vodafone from 2010 to 2014. From 2018 to 2025, Sofia was a Digital Transformation Strategy Lead at Boston Consulting Group, contributing to impactful transformation programs for major corporations and governments. Currently, Sofia is the CX Transformation Director at Cegid, continuing to leverage their expertise in enhancing customer experiences.
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