Shawn F. possesses extensive experience in customer service and technical support, with a strong focus on bilingual (French/English) communications. Currently serving as a French Bilingual Canadian Customer Service Representative at CEI Collision and Fleet Safety and at Element Fleet Management since October 2020, responsibilities include accident claims management and web application support. Previous roles include providing parts assistance for Nissan Canada at TTEC, delivering courier services with Belanger Taxi, and working as an IT Field Service Technician for Vodastra Technologies. Educational background includes a diploma in Network Communication Technician from the Toronto School of Business and certifications in business management and electrical technology.
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