Michele Jorgensen

Michele Jorgensen is an experienced professional in customer success and account management, currently serving as the Customer Success Team Leader and RMA Supervisor at Celadon Systems since August 2018. In this role, Michele acts as the primary liaison between Production and customers, overseeing the successful return of repaired probe cards and managing the logistics of returned products. Prior to this, Michele worked as a part-time Support Specialist at South Suburban Answering Service from 2010 to 2018, providing remote customer support and scheduling. Michele's earlier experience includes roles at Arrow Electronics and TMP Worldwide, where responsibilities included account management, sales support, and project management. Michele holds a Bachelor of Science in Mass Communication from St. Cloud State University and an Associate of Arts from Normandale Community College.