Aline Barros is a seasoned technology leader with over 15 years of experience in driving high-performance teams and fostering innovation across various domains, including Customer Service, Technology, and Marketing. Aline has held key leadership roles in Customer Experience and transformation projects, demonstrating expertise in digitalization, operational efficiency, and process improvement. Currently, Aline serves as the Head of CRE and Sustentação at Celcoin and is pursuing a postgraduate degree in Customer Success Management at FIA Business School. Recognized for significant cost reductions and high customer satisfaction metrics, Aline continues to excel in enhancing customer-centric initiatives.
Location
São Paulo, Brazil
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