CelcomDigi
Jodi Lew currently serves as the Head of Inbound Digital at CelcomDigi since February 2017, overseeing non-voice interaction channels and enhancing customer support through the digitization of customer journeys and implementation of management systems. Jodi's career includes significant roles at Digi Telecommunications, starting as a Customer Service Executive and advancing to Head of Partner Support and Social Media, where responsibilities included managing customer interactions, quality control, and workforce optimization. Jodi holds a Master of Science in Management Information Systems and a Bachelor of Business Administration in Computer Information Systems from Hawaii Pacific University.
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CelcomDigi
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CelcomDigi Berhad is Malaysia’s widest and fastest network with more than 20 million users on our network. Officially established on 30th November 2022, we aim to serve the growing digital needs of our customers by leveraging our newly combined widest network footprint, distribution touchpoints, innovative range of digital products and services, and superior customer experience powered by over 4,000 top industry experts. We have clearly defined ambitions to advance the nation, inspire Malaysian society, and be a leader in inclusion and responsible business practices.