Jodi Lew

Jodi Lew currently serves as the Head of Inbound Digital at CelcomDigi since February 2017, overseeing non-voice interaction channels and enhancing customer support through the digitization of customer journeys and implementation of management systems. Jodi's career includes significant roles at Digi Telecommunications, starting as a Customer Service Executive and advancing to Head of Partner Support and Social Media, where responsibilities included managing customer interactions, quality control, and workforce optimization. Jodi holds a Master of Science in Management Information Systems and a Bachelor of Business Administration in Computer Information Systems from Hawaii Pacific University.