Jay Klein is a Director of Client Service Operations at CINC, leveraging almost a decade of experience primarily in the technology sector, specifically SaaS. Jay's professional journey encompasses leadership roles in business development, account management, and customer success, underscored by a strong foundation in psychology from the University of North Georgia. Having cultivated high-performing teams and implemented effective retention strategies, Jay has consistently generated high customer satisfaction and improved retention rates. Currently engaged in advancing client relationships and operational excellence, Jay remains dedicated to driving organizational growth and customer success.
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